Blue Cross and Blue Shield of NC

Better care starts here

Blue Cross and Blue Shield of NC

Since 1933, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) has been committed to making health care easier to navigate, more affordable and more accessible to all. Through our history, we’ve grown to better serve our members and meet North Carolina’s biggest health challenges. There purpose is to improve the health and well-being of our customers and communities – we won't stop until health care is better for all.

Claims (888) 206-4697

Payments (888) 206-4697

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Blue Cross and Blue Shield App

Get the Blue Cross and Blue Shield of NC App

Have your health plan information right where you want it – in the palm of your hand. Blue Connect Mobile lets you securely connect to your Blue Cross NC health plan to access clear, easy to understand information about your benefits. This can help you manage costs and make better health decisions. Best of all, it's simple to use and convenient.


• Simplified login through device-native Face ID™ and Touch ID™

• Digital version of member ID card

• Real-time claims status details and member spending towards deductible and out-of-pocket limits

• Helpful tools including provider search, urgent care finder, medical procedure cost estimator, and PCP selection tool for members to make informed choices

• High-level coverage and benefits summary

• Access to digital documents, including EOBs, member letters, plan materials and monthly invoices

• Access customer support through click-to-call, in-app messaging and Live Chat.

• Update contact preferences

• Securely pay a monthly premium and view payment history

• Single sign-on access preferred third-party vendors

Not all features are available for every Blue Cross plan member*

Information on this page is sourced from publicly available information provided on the Blue Cross and Blue Shield of NC website and corresponding app stores.

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